Years ago, some former CMT colleagues invited me to go to Disney World and run in my first half marathon. It was also my last half marathon…

A simple Southwest Airlines mailer became a case study in branding, expectation design, and why clear messaging matters more than clever copy.

Strategy is important… and so is hugging my daughter before the day starts.

There are three signals that determine whether AI will cite your brand. The problem is you’re only strong in one or two!